Do you want to help resolve conflict in your workplace? 

Image of students and faculty discussing negotiation techniquesThe Conflict Resolution and Negotiation graduate certificate can help you better understand the sources of conflict in all organizations, learn mediation techniques to reduce differences between individuals or groups, facilitate better group processes, use negotiation techniques to resolve and reduce conflict, and understand how both nonunion and union workplaces deal with individuals who have grievances.

For current Rutgers graduate students, the Conflict Resolution and Negotiation Certificate allows you to enhance your course of study with additional skills and practical knowledge. For those not already in a graduate program at the university, you can start as a non-degree student in the certificate program either fully online or with a mix of online and in-person courses. All courses count toward the Rutgers Master’s in Labor and Employment Relations (MLER) should you choose to go on to complete a graduate degree. 

The Conflict Resolution and Negotiation Certificate is open to those who have already completed a bachelor’s degree. The program consists of four (4) graduate-level courses offered through the School of Management and Labor Relations (SMLR) or other university partner programs. The Rutgers school offering each course is indicated below.


  • Conflict & Conflict Resolution in the Workplace (SMLR) – Offered Spring 2024 and Summer 2024

AND three electives selected from courses the MLER program or other Rutgers partner programs:

  • Mediation Processes and Techniques (SMLR) – Offered Spring 2024
  • Team and Group Process Facilitation (SMLR) 
  • Employment Arbitration Today (SMLR) – Offered Fall 2023 
  • Negotiation (SMLR) – Offered Winter 2024, Spring 2024, and Summer 2024
  • Inter-Personal Conflict Resolution (SMLR) – Offered Spring 2024
  • Collective Bargaining (SMLR) – Offered Fall 2023 and Spring 2024
  • Persuasion and Advocacy (SC&I)
  • Negotiation, Law & Policy: Managing Conflict in Public Contexts (EJBSPP)
  • Evolution, Cooperation & Conflict (SAS Anthropology)
  • Negotiations (RBS)
  • Other related & approved courses or independent study

How to Apply

For current Rutgers graduate students:

For application related questions and registration guidance, please contact Ann Marie Fiorella-Mullen, MLER Graduate Student Advisor.

For students not currently enrolled at Rutgers:

For more information on the certificate program and options for your academic future, contact Professor Francis Ryan, MLER Program Director.  

If you wish to complete a Certificate on a fully online basis, please contact Professor Ryan before applying because special application instructions are required.

To apply to complete a certificate, on a mixed in-person and online basis, as a non-degree student, apply to Rutgers Graduate Admissions. Click here to begin an application for admission.

All students:

Once you begin your application and have questions, please contact Ann Marie Fiorella-Mullen, MLER Graduate Student Advisor.



Complete the form below to receive more information about the Conflict Resolution and Negotiation Certificate: