Do you want to help resolve conflict in your workplace? 

Image of students and faculty discussing negotiation techniquesThe Conflict Resolution and Negotiation graduate certificate can help you better understand the sources of conflict in all organizations, learn mediation techniques to reduce differences between individuals or groups, facilitate better group processes, use negotiation techniques to resolve and reduce conflict, and understand how both nonunion and union workplaces deal with individuals who have grievances.

For current Rutgers graduate students, the Conflict Resolution and Negotiation Certificate allows you to enhance your course of study with additional skills and practical knowledge. For those not already in a graduate program at the university, you can start as a non-degree student in the certificate program either fully online or with a mix of online and in-person courses. All courses count toward the Rutgers Master’s in Labor and Employment Relations (MLER) should you choose to go on to complete a graduate degree. 

The Conflict Resolution and Negotiation Certificate is open to those who have already completed a bachelor’s degree. The program consists of four (4) graduate-level courses offered through the School of Management and Labor Relations (SMLR) or other university partner programs. The Rutgers school offering each course is indicated below.


  • Conflict & Conflict Resolution in the Workplace (SMLR) – Offered Summer and Fall 2022

AND three electives selected from courses the MLER program or other Rutgers partner programs:

  • Mediation Processes and Techniques (SMLR) – Offered Spring 2023
  • Team and Group Process Facilitation (SMLR) – Offered Fall 2022
  • Employment Arbitration Today (SMLR) – Offered Fall 2023 
  • Negotiation (SMLR) – Offered Summer 2022
  • Inter-Personal Conflict Resolution (SMLR) – Offered Spring 2023
  • Collective Bargaining (SMLR) – Offered Fall 2022 and Spring 2023
  • Persuasion and Advocacy (SC&I)
  • Negotiation, Law & Policy: Managing Conflict in Public Contexts (EJBSPP)
  • Evolution, Cooperation & Conflict (SAS Anthropology)
  • Negotiations (RBS)
  • Other related & approved courses or independent study

How to Apply

For current Rutgers graduate students:

Please contact Akhila Naik, Director of Student Services, Labor Studies and Employment Relations, for instructions and registration guidance.

For students not currently enrolled at Rutgers:

First, contact Akhila Naik, Director of Student Services, Labor Studies and Employment Relations, for instructions and registration guidance if you want to complete the certificate on a fully online basis. If you wish to take some of your courses in person, apply directly for the certificate as a non-degree student through Rutgers Graduate Admissions. Click here to begin an application for admission. 


Complete the form below to receive more information about the Conflict Resolution and Negotiation Certificate: