Negotiation, Arbitration and Conflict Resolution Certificate Program Course Offerings

Negotiation, Arbitration and Conflict Resolution (NACR)

Fall 2024 - Spring 2025 Schedule

Fundamentals of Collective Bargaining
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Thursday, September 26, 2024
Time: 9 a.m. - 2 p.m. (EST)
Instructor: Rebecca Givan

An overview of the key aspects of collective bargaining including negotiation strategy and bargaining processes. We will develop an understanding of the bargaining process from preparation before bargaining to the ratification of a new contract.

Conflict Resolution at the Workplace
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Thursday, October 17, 2024
Time: 9 a.m. - 2 p.m. (EST)
Instructor: Saul Rubinstein
This course looks at different models of labor-management cooperation and surveys ways to reduce dysfunctional conflict at the workplace, in the grievance process, and at the bargaining table.

Countering and Preventing Harassment
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Friday, December 6, 2024
Time: 9 a.m. - 2 p.m. (EST)
Instructor: James Cooney
This class will cover the various federal and state laws prohibiting workplace harassment based on sex, race, religion, LGBTQ+ status, and other protected categories. We will cover the implementation of employer policies aimed at preventing harassment, and in conducting effective investigations to remedy employee complaints. Finally, we will review the topic from the perspective of labor unions, including compliance with the duty of fair representation.

Interest-Based Bargaining
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Friday, January 24, 2025
Time: 9 a.m. - 2 p.m. (EST)
Instructor: William Dwyer
Mutual gains for all concerned in bargaining and grievance handling by identifying interests, exploring options and reaching win-win agreements through a tried and true joint problem-solving process.

Strategic Grievance Handling and Contract Enforcement
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Friday, February 21, 2025
Time: 9 a.m. - 2 p.m. (EST)
William Dwyer
This class explores valuable methods and techniques to help ensure that negotiated contracts are successfully enforced and the hard-won gains at the bargaining table are honored and sustained.

Grievance Arbitration I
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Thursday, March 20, 2025
Time: 9 a.m. - 2 p.m. (EST)
Instructor: Joan Parker
This sequence of two courses is designed to increase the practioner's skills in preparing and presenting grievance arbitration cases. Students must complete the first class in order to take the second.  

Grievance Arbitration II
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Thursday, April 10, 2025
Time: 9 a.m. - 2 p.m. (EST)
Instructor: Joan Parker

Major subjects discussed include preparing for arbitration, the hearing, presenting a case, standards for just cause, evidence, criteria for contract interpretation, remedies, the decision, and different systems.

Pre-requisite: Grievance Arbitration I course must be completed