Negotiation, Arbitration and Conflict Resolution
Certificate Program

The bread-and-butter of labor and employment relations is the collective bargaining system and its associated dispute and conflict resolution mechanisms. The six courses in this certificate program provide a comprehensive overview to all that union and labor relations professionals need to know, in either the private or the public sector, to successfully negotiate and enforce collective agreements. Creative and cutting-edge methods of conflict resolution are covered as well.

Registration: Click Here to Register

The registration fee per class is $270 (although certain classes may have an additional fee for special materials). Being a remote program, the topics covered here will be of interest to labor relations professionals across NJ as well as those from other states.  Registration made within 3 business days of the class date will be subject to a late registration fee of $25.00 per person. Pre-registration and payment are required to guarantee seats. Bulk rates are available. For online registration, we accept credit cards (Visa or MasterCard) and e-checks. If you cannot use this form of payment, please call 848-932-9504.

Schedule and Location: Click here for schedule

All classes will be held remotely, via Zoom until further notice. 

Certificate Requirements:

Participants must complete six courses in the Negotiation, Arbitration and Conflict Resolution Program to receive the Negotiation, Arbitration and Conflict Resolution,  Certificate of Completion.

While the program begins in September, learners may enroll in individual courses at any time. Seven course options are offered to allow some flexibility in scheduling for students, however, please note that some classes constitute a two-part sequence (e.g. Grievance Arbitration I and II) in which part 2 may not be taken without first completing part 1.

Available Credits:

New Jersey Mandatory Continuing Legal Education (MCLE) Hours 

Continuing Education Units (CEUs) - .5

Cancellation Policy:

No refunds will be issued. Cancellations made three business days prior to the date of a class will receive full credit toward any future courses offered by LEARN at Rutgers University. There will be a $75 fee for all other cancellations, and the remaining credit can be applied toward any future LEARN courses.


For more information: email or call 848-932-9504.