Negotiation, Arbitration and Conflict Resolution Certificate Program Course Offerings

Negotiation, Arbitration and Conflict Resolution (NACR)

Fall 2026 - Spring 2027 Schedule

Fundamentals of Collective Bargaining  Click here to register
Thursday, September 17, 2026
Time: 9 a.m. - 2 p.m. (EST)
Instructor: Rebecca Givan

An overview of the key aspects of collective bargaining including negotiation strategy and bargaining processes. We will develop an understanding of the bargaining process from preparation before bargaining to the ratification of a new contract.

Conflict Resolution at the Workplace  Click here to register
Thursday, October 15, 2026
Time: 9 a.m. - 2 p.m. (EST)
Instructor: Saul Rubinstein
This course looks at different models of labor-management cooperation and surveys ways to reduce dysfunctional conflict at the workplace, in the grievance process, and at the bargaining table.

Countering and Preventing Harassment  Click here to register

Friday, December 4, 2026
Time: 9 a.m. - 2 p.m. (EST)
Instructor: James Cooney
This class will cover the various federal and state laws prohibiting workplace harassment based on sex, race, religion, LGBTQ+ status, and other protected categories. We will cover the implementation of employer policies aimed at preventing harassment, and in conducting effective investigations to remedy employee complaints. Finally, we will review the topic from the perspective of labor unions, including compliance with the duty of fair representation.

Interest-Based Bargaining  Click here to register
Friday, January 22, 2027
Time: 9 a.m. - 2 p.m. (EST)
Instructor: William Dwyer
Mutual gains for all concerned in bargaining and grievance handling by identifying interests, exploring options and reaching win-win agreements through a tried and true joint problem-solving process.

Mediation for Today's Workplace Click here to register
Friday, February 19, 2027
Time: 9 a.m. - 2 p.m. (EST)
Instructor: William Dwyer

This class explores valuable methods and techniques to help ensure that negotiated contracts are successfully enforced and the hard-won gains at the bargaining table are honored and sustained.

Grievance Arbitration I  Click here to register
Thursday, March 18, 2027
Time: 9 a.m. - 2 p.m. (EST)
Instructor: Joan Parker
This sequence of two courses is designed to increase the practioner's skills in preparing and presenting grievance arbitration cases. Students must complete the first class in order to take the second.  

Grievance Arbitration II  Click here to register
Thursday, April 8, 2027
Time: 9 a.m. - 2 p.m. (EST)
Instructor: Joan Parker

Major subjects discussed include preparing for arbitration, the hearing, presenting a case, standards for just cause, evidence, criteria for contract interpretation, remedies, the decision, and different systems.

Pre-requisite: Grievance Arbitration I course must be completed