Leadership Conversations that work: Displaying your emotional intelligence in an emotional time

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In this webinar, we explore the nature of the conversations you are having: What are you doing well? What could you be doing better? What are the challenges in communicating when emotions are present for you? Our goal is to help you move through the difficult exchanges and gain valuable experience to understand, build relationships and display the appropriate level of empathy.

Additionally, we learn to:

• Develop the emotional awareness in yourself and others within the context of a conversation
• Develop the communication awareness of understanding and displaying empathy while building on the foundation of communication basics 
•  Identify one thing you can do better in your next conversation to make it work better

Speaker

Kathleen Cashman President, Cashman Consulting LLC