Terri R. Kurtzberg (Ph.D., Northwestern University, 2000) is an Associate Professor of Management and Global Business at Rutgers Business School, Newark and New Brunswick. Her areas of expertise include virtual teams, electronic communications, negotiation strategies and tactics, and organizational creativity. Her primary research focuses on technology and how communicating via text (including being distracted by multiple simultaneous conversations or tasks) changes organizational outcomes such as negotiations, feedback, group cooperation, knowledge sharing, and blame.
She is the author of Virtual Teams: Mastering Communication and Collaboration in the Digital Age and is co-author (with Charles Naquin) of The Essentials of Job Negotiations: Proven Strategies for Getting What You Want. A third book on distraction and multitasking is underway. Other published work appears in journals such as Organizational Behavior and Human Decision Processes, Journal of Applied Psychology, Group Dynamics, and Social Justice Research.
Dr. Kurtzberg’s research has been quoted in numerous media outlets such as New York Times, Fortune Magazine, CNN.com and on the BBC World Service and CBS Radio. She teaches in the areas of negotiations, management skills, and organizational behavior, and is the recipient of multiple teaching and research awards.