The ways in which work is performed today in organizations is rapidly changing requiring new approaches to people, process, and technology. Jobs are being democratized into tasks making work more accessible to the free agents of the gig economy creating an augmented workforce in organizations. The employee experience is rising to new levels of importance as collaboration and innovation lead the way to optimizing business performance. This module will explore agile and design thinking, principles fueled by technology, to foster employee engagement while improving business outcomes. Organizational processes such as performance management, talent management, and organization design will be evaluated for alignment with business strategy.