Payment is due 21 days prior to the start date of the program. CANCELLATIONS AND TRANSFERS: Cancellations and transfers will be accepted without charge if written notification is received any time up to 10 business days prior to the program start date. Cancellations or transfers made on or after that time are subject to the full cost of the program. Registrants who fail to attend and do not cancel prior to the start date will be responsible for the full cost of the program. No credit toward a future session will be granted. SUBSTITUTIONS: Substitutions may be made before the start of the program. Written notification must be made in advance. PROGRAM CHANGES: EPE reserves the right to make changes in programs or to cancel programs if enrollment criteria are not met or when conditions beyond our control prevail. Every effort will be made to contact each enrollee. Our liability is limited to refund of tuition only.