This program will assist executives and managers to better understand the linkage between Strategy and Process. We will examine which processes drive strategy and results; prioritization of process improvement opportunities; and what process approach is the most appropriate to implement – Reengineer, Six Sigma, Lean or fundamental Processes Improvement. Additionally, we will review the basic elements of process improvement concepts that should be applied in process management.
Who Should Attend:
Executives and Managers who have operational responsibilities, develop and deploy key strategic initiatives and lead performance excellence and quality programs.
Upon completion of this program, you will be able to:
- Improve your organization’s ability to link key strategies to process improvement initiatives
- Apply basic process improvement concepts
- Select the process improvement approach that works best for your organization to deliver the maximum results
1 day program - 9:00 a.m. - 4:00 p.m.
All program materials will be housed on Rutgers Learning Management System called Sakai. Participants are encouraged to bring an iPad, laptop or other device that will allow you to view the materials in PDF format during each session. If you don't have a device you can download and print the materials prior to coming each week.
10% Alumni Discount (check box on registration form)
Group and Corporate Discounts Available; contact EPE
This course will cover the following topics:
- Identify and link key company strategies to process management initiatives
- Understand the difference between process reengineering and process improvement
- Identify customer and market requirements that effect process improvement
- Learn the importance of developing an effective team charter
- Learn the importance of customer data and information to process improvement
- Understand that process management means “Change” in the organization
- Understand how the elements of change management in a process improvement initiative